Auryvo support

How can we help?

For account, billing, privacy, or technical help, email Auryvo Support. Do not include your password, sign-in link, Apple transaction data, or private rehearsal text.

Email is the support channel for Auryvo. No response time is promised.

Common questions

Start here.

Auryvo is coming soon to the App Store. These steps reflect the current app implementation.

Sign in and password help

  • Confirm you are using the email associated with your Auryvo account.
  • Choose Forgot password? on the sign-in screen to request a secure reset link.
  • Open the most recent link on the iPhone where Auryvo is installed, then create a new password.

Subscriptions

Monthly and annual Auryvo Plus subscriptions are billed by Apple. View or cancel a plan in Apple’s subscription settings. Deleting the app or your Auryvo account does not itself cancel an Apple subscription.

Restore purchases

Sign in to the Auryvo account used for the subscription and the Apple Account used to purchase it. Open Auryvo Plus, then choose Restore Purchases. If access is still missing, email support without attaching transaction credentials.

Notifications

Auryvo asks for notification permission only when you schedule a follow-up. Change permission in iPhone Settings → Notifications → Auryvo. Reminder text is designed to be generic and not include rehearsal details.

Privacy and saved practice

Use the more-options menu beside a saved practice and choose Delete. In Coach Memory, use Remove for an item you no longer want used. Read the Privacy Policy for retention information.

Delete your account

Sign in, open Account settings from Home, choose Delete account, and confirm the deletion. If you cannot access the app or need help, email hello@getauryvo.com from your account email. See the Delete Account page for full details.

Important safety information

Auryvo is not a crisis or emergency service.

Auryvo does not provide therapy, medical care, mental-health treatment, crisis counseling, or emergency support. Support email is not monitored as an emergency channel.

If you or someone else may be in immediate danger, contact local emergency services now. In the United States, call or text 911 for an immediate emergency. If you are elsewhere, use the emergency number for your location.